Brown Ceramic Plant Pot with White Floral Pattern and Saucer

At GiftWithDoily, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below.

1. Return Eligibility

You may request a return within 14 days of receiving your order.

To be eligible for a return, items must be:

• Unused and in their original condition
• Returned in the original packaging
• Free from damage caused after delivery

Items that do not meet these conditions may not be eligible for a refund.

2. How to Request a Return

To initiate a return, please contact our customer support team with your order number and the reason for your return.

Email: info.giftwithdoily@gmail.com

Once your request is reviewed, we will provide return instructions.

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number
• Photos of the item
• Photos of the packaging (if applicable)

We will review your request and provide an appropriate resolution.

4. Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to the original payment method used during checkout.

Please allow 5–10 business days for the refund to appear, depending on your payment provider.

5. Return Shipping Costs

If the return is due to a damaged, defective, or incorrect item, we will work with you to resolve the issue.

For returns requested due to personal preference, ordering mistakes, or change of mind, return shipping costs may be the responsibility of the customer.

6. Non-Returnable Items

The following items may not be eligible for return:

• Items that have been used or damaged after delivery
• Items returned without their original packaging
• Clearance or final sale items (if applicable)

7. Contact Information

Store Name:
GiftWithDoily

Business Address:
80 Roxbury St Apt 2C
Staten Island, NY 10303
United States

Email:
info.giftwithdoily@gmail.com

Phone:
+1 (929) 473-8670

Customer Support

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT-5)

Response Time:
Within 1–2 Business Days

At GiftWithDoily, we are committed to providing a transparent, reliable, and hassle-free shipping experience. Every order is carefully processed and shipped to ensure your planters arrive safely and in excellent condition.

1. Shipping Territory & Costs

Service Area: We currently ship within the United States.

Shipping Costs: Shipping charges are calculated at checkout based on your delivery address and order details.

No Hidden Fees: We do not charge hidden handling or processing fees. Applicable taxes are calculated during checkout.

2. Order Processing

Orders are processed Monday through Friday, excluding weekends and public holidays.

Order Cut-Off Time: 5:00 PM (GMT-5)

Processing Time: 1–2 Business Days

Orders placed after the daily cut-off time will begin processing on the next business day.

3. Shipping & Delivery

Estimated Transit Time: 3–7 Business Days

Total Estimated Delivery Time: 4–9 Business Days (Processing + Transit)

Delivery times are estimates and may vary due to carrier operations, weather conditions, holidays, or other unforeseen circumstances.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor your package throughout the delivery process.

5. Shipping Address Accuracy

Please review your shipping address carefully before completing your order. GiftWithDoily is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

6. Delivery Issues

If your order arrives damaged, is lost during transit, or you experience any delivery-related issue, please contact our customer support team as soon as possible. We will review your order and work with you to reach an appropriate resolution.

7. Contact Information

Store Name:

GiftWithDoily

Business Address:
80 Roxbury St Apt 2C
Staten Island, NY 10303
United States

Email:
info.giftwithdoily@gmail.com

Phone:
+1 (929) 473-8670

Customer Support

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT-5)

Response Time:
Within 1–2 Business Days