RETURN AND REFUND POLICY

At GiftWithDoily, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

1. Return Eligibility

You may request a return within 14 days of receiving your order.

To be eligible for a return, items must be:

  • Unused and in their original condition

  • Returned in the original packaging

  • Free from damage caused after delivery

Items that do not meet these conditions may not qualify for a refund.

2. How To Request A Return

To initiate a return, please contact us with your order number and reason for the return.

Email: info.giftwithdoily@gmail.com

Our support team will provide further instructions regarding the return process.

3. Damaged Or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Photos of the item

  • Photos of the packaging (if applicable)

We will review the case and provide an appropriate resolution.

4. Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be processed to the original payment method used during checkout.

Please allow 5–10 business days for the refund to appear, depending on your payment provider.

5. Return Shipping Costs

  • If the return is due to a damaged, defective, or incorrect item, we will work with you to resolve the issue.

  • For returns requested due to personal preference or ordering mistakes, return shipping costs may be the responsibility of the customer.

6. Non-Returnable Items

The following items may not be eligible for return:

  • Items that have been used or damaged after delivery

  • Items returned without original packaging

  • Clearance or final sale items (if applicable)

7. Contact Information

Store Name: GiftWithDoily

Address:
80 Roxbury St Apt 2C
Staten Island, NY 10303
United States

Email Support:
info.giftwithdoily@gmail.com

Phone:
+1 (929) 473-8670

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (GMT-5)

Response Time:
Within 1–2 Business Days

Email Cut-Off Time:
Emails received after 5:00 PM (GMT-5) will be responded to the next business day.