General Information

What are your business hours?

Our customer support team is available:

Monday – Friday
9:00 AM – 5:00 PM (GMT-5)

How can I contact your team?

You can contact us by email at info.giftwithdoily@gmail.com or by phone at +1 (929) 473-8670 during our business hours.

Ordering & Policies

Can I change or cancel my order?

Please contact us as soon as possible after placing your order. Since orders are processed quickly, changes or cancellations may only be possible before your order enters processing.

Do you charge any hidden fees?

No. We believe in transparent pricing. Any applicable shipping charges and taxes will be clearly displayed during checkout before payment is completed.

Shipping & Delivery

Where do you ship?

We currently ship within the United States.

How long does delivery take?

Processing Time: 1–2 Business Days

Estimated Transit Time: 3–7 Business Days

Estimated Total Delivery Time: 4–9 Business Days

Delivery times are estimates and may vary depending on carrier operations, weather conditions, holidays, or other unforeseen circumstances.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor your package throughout the delivery process.

Returns & Refunds

What is your return policy?

Eligible items may be returned within 14 days of delivery. Items must be unused, in their original condition, and returned in their original packaging.

Please refer to our Return & Refund Policy for complete details.

Which items are not eligible for return?

The following items may not be eligible for return:

• Items that have been used or damaged after delivery
• Items returned without their original packaging
• Clearance or final sale items (if applicable)

What should I do if my order arrives damaged?

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Include:

• Your order number
• Photos of the item
• Photos of the packaging (if applicable)

Our team will review your request and provide an appropriate resolution.

Payments & Security

What payment methods do you accept?

We accept major payment methods supported by our secure payment providers, including:

• Visa
• Mastercard
• American Express
• Discover
• JCB
• Diners Club

Is my payment information secure?

Yes. Our website uses SSL (Secure Socket Layer) encryption, and all payments are processed through secure and trusted payment providers.

Do you store my credit card information?

No. GiftWithDoily does not store your complete credit or debit card information. Payments are securely processed by trusted payment providers.

Contact Us

If you have additional questions, please contact us.

Store Name:
GiftWithDoily

Business Address:
80 Roxbury St Apt 2C
Staten Island, NY 10303
United States

Email:
info.giftwithdoily@gmail.com

Phone:
+1 (929) 473-8670

Customer Support

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT-5)

Response Time:
Within 1–2 Business Days